User Story Mapping (Tutorial)

Language: German

User Story Mapping (Tutorial)

Get an overview and clarity of the activities that your customers and users perform in order to reach the desired goal - for example, the purchase of your product! Your tool: user story mapping. You can find out how to do this in this one-hour video tutorial by trainer Tobias Becker.

User story mapping: How to create a map for the paths and activities of your customers and users
Use the method to get an overview, uncover gaps and show dependencies
Ideally suited for improving processes, defining requirements and coordinating together
Over an hour of video training from trainer Tobias Becker

Visualized point by point: See how you can use user story mapping in your projects to first provide clarity and then make improvements.

Details

content: 2 h Video training
Licence: private and commercial Rights of use
Bonus: including working material

Examples of use

Screenshot from the user story mapping tutorial

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Learn how to create user story maps for your own processes.

Screenshot from the video tutorial on user story mapping

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Get an overview with user story mapping, identify gaps and superfluous information.

Introduction

User Story Mapping: 1 | Introduction

In this video, I'll give you a very brief introduction to this user story mapping video course. The project file contains a disclaimer.

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User Story Mapping: Basics

free of charge

User Story Mapping: 2.1 | What is User Story Mapping?

In this video, I explain in detail what user story mapping is. The project file contains a PDF with definitions for the terms epic, user story, release, backlog and sprint.

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User Story Mapping: 2.2 | How does it work?

In this video, I explain exactly how user story mapping works.

User Story Mapping: 2.3 | Advantages of User Story Mapping

In this video, I show you the advantages of user story mapping.

Marketing meets project management

User story mapping: 3.1 | Excursus - who is my customer? (Buyer Persona)

In this video, we look at the so-called "persona" from marketing.

User story mapping: 3.2 | Create customer persona Who is your absolute dream customer

User story mapping: 3.2 | Create a customer persona: Who is your absolute dream customer?

In this video we create a customer persona together.

User Story Mapping in detail

User Story Mapping: 4.1 | User Story Mapping in practice

In this video, we explain how user story mapping works in practice. The project file contains a PDF with the user story map presented in the video.

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User Story Mapping: 4.2 | Problems with User Story Mapping

In this video, I show you the problems that can arise with user story mapping.

User story mapping: 4.3 | User story mapping in agile project management

In this video, we discuss the connection between user story mapping and agile project management.

User story mapping: 4.4 | Similar, but not the same - the customer journey

In this video, we discuss a very similar concept used in marketing - the customer journey.

Conclusion

User Story Mapping: 5 | Completion

I would like to say goodbye to you in this video.

Details of the content

User story mapping: focus on the customer benefit
With user story mapping , you create a kind of map that shows the order in which a system is used. To put it more practically: Imagine a customer wants to buy a book. He examines the range. He selects a book. He places an order. But stop. All of these higher-level activities can now be broken down into further user stories - and it is precisely these types of processes that you can put on an easy-to-read map with the help of user story mapping .
This allows you to identify any gaps or redundancies in processes. You can define clear requirements for the individual steps. And also important: you create a consensus in your team about exactly which activities are meant when the user logs in to a website, for example. Clear user story maps are often much more effective than extensive documents and explanations.

Start the tutorial and create your own user story maps

User story mapping always focuses on the benefits for users or customers . So use the method to optimize your websites and develop new ideas (or discard existing ones).

Learn how to approach user story mapping in this one-hour tutorial by Tobias Becker. After an introduction to the topic, you will first create a buyer persona to get a clear picture of your users and customers. Your trainer will then use examples to show you how to develop a user story map step by step and how it differs from a customer journey map. By the way, you can use the online whiteboard Miro, for example, to create a story map. Start the tutorial and grab the key to a better understanding of your processes and how to improve them!