Creating a menu in your Facebook chatbot is a crucial step in providing information in an organized manner. By doing this, you offer your users a user-friendly way to access legal information such as the imprint or privacy policy while expanding your offerings. Here you will learn how to effectively create a menu and present your information appealingly in your chatbot.

Main Insights

  • An organized menu makes it easier for your users to access important information.
  • It is essential to link legal information like imprint and data protection in your menu.
  • You can also integrate social media to engage users on other platforms.

Step-by-Step Guide

To set up a menu for your Facebook chatbot, follow this detailed guide:

Start by clicking on the corresponding automation option in the dashboard. Then, look for the main menu where you can edit your menu.

Create menu for Facebook chat board

Here, you have the option to view the existing tabs in your menu under "Edit Menu." To make room for new entries, simply delete the existing tabs. This flexibility is important to give your menu the desired structure.

Create menu for Facebook chat board

Now, you should have a clear idea of which points you want to create in your menu. First, we will add a point for the imprint. Click on "Menu Item" and enter "Imprint" as the title. For a professional presentation, it is important that users have quick access to legal information.

To integrate your imprint sensibly, you need to link it to a website. Click on "Open Website" and enter the URL of your imprint, e.g., example.com/imprint. When users click on this point, they will be directed straight to the desired information.

Create menu for Facebook chat board

Do the same for the privacy policy. Name the next menu item "Privacy Policy" and provide the corresponding URL, e.g., example.com/privacy. This helps you legally protect yourself and offer users direct access to the required information.

In addition, you can expand your menu by adding social media links. Almost every user is active on different platforms. Make sure they can find you there too by creating a menu item like "Social Media Profiles."

Create menu for Facebook chat board

Here, you can create subpoints for various social networks. For example, add a Facebook group and name the item "Facebook Group." When linking, make sure the URLs are correct, such as facebook.com/your-group.

Create menu for Facebook chatboard

Repeat this process for other platforms like Instagram and YouTube. This allows your users to follow you on other channels and expand your reach. Also, link to the respective profiles here.

Create menu for Facebook chat board

You can also add a contact point for users to communicate directly with you. Click on "Menu Item" again and simply name this point "Contact."

To establish a connection to this point, you can create a new message introducing yourself directly. A simple message could be: "Hey, I'm Leo! Here is my phone number: 111 1111. Feel free to call me!"

Create menu for Facebook Chatboard

After adding your options, go back to the main menu and check if everything is set up correctly. If you are satisfied with your settings, click on "Update Main Menu" to save your changes.

This structuring of information not only provides you with the opportunity to legally protect yourself but also connects your users to all your online presences. It is essential that you encourage your users to have easy access to all essential information.

Summary

Creating a menu in your Facebook chat board provides you with an effective way to make important information accessible to your users. Due to its simple structure, interested parties can quickly access the imprint, data protection, and your social media. In addition, contacting your users has never been easier.

Frequently Asked Questions

How do I add a new menu item?Click on "Menu Item" and enter the desired title, then add the URL.

Do I need legal information in my menu?Yes, imprint and privacy policy are legally required.

How can I link my social media?Create a menu item for "Social Media Profiles" and add the links for Facebook, Instagram, and YouTube.

Can I create multiple sub-items?Yes, you can add sub-items for each menu item to provide additional information.

What happens when I update the menu?All users will see the current menu items and can access them directly.